We have developed a business model that has endured more than a century of highs and lows, both where our operations began, in Greece, and in all other areas where we currently operate. Our model is focused on continuously operationalizing trust-based relationships with all our stakeholders. Indeed, establishing, developing and nurturing trust-based relationships are an integral part of our business model, as is our commitment to collective action.
We recognize that only by working with other actors in society and industry can we make a more positive contribution to society and the environment and simultaneously improve our long-term business competitiveness.
Participating in and leading various collaborative multi-stakeholder initiatives which relate to our core business – and investing precious financial and human Group resources to do so, particularly at a time of relative scarcity – demonstrate the long-term win-win approach that has been a hallmark of TITAN’s operating philosophy. For example, working with others for the implementation of the First Meeting of Southeastern Europe Global Compact Networks, in Thessaloniki last February, was an opportunity to exchange know-how and best practice, and also to identify common ground for further improvement in two areas of increasing concern: respect for human rights and the fight against bribery and corruption.
Another key element of our business model stems from the fact that we operate in a number of very diverse markets and regions. While our first priority is to achieve full legal compliance with the minimum standards of health, safety, environmental protection and quality in each jurisdiction, followed closely by integrating international standards in our management systems such as ISO 9000, OHSAS and ISO 14001, we also seek to expand our efforts to exceed these minimum standards. Both the case of Antea in Albania and of SharrCem in Kosovo are recent relevant examples of this continuous improvement process. We also comply with broader sectoral commitments such as the CSI in due course. In countries where we have achieved this, in line with our strategy, we move even further into embedding sustainability throughout our operations and seek to develop and embed CSR components into our integrated management and data collection systems.
This is an on-going effort that helps the development and deployment of robust management systems throughout our operations, for both financial and non-financial performance, an additional attribute of our business model. Furthermore, all TITAN plants have ISO or other E.U. or U.S. appropriate management systems in place, depending on the legal and regulatory framework in each area of operations.